Reduction in down-time for damaged trains involved in incidents, requiring "One Off" components

Student, A. (2016) Reduction in down-time for damaged trains involved in incidents, requiring "One Off" components. Undergraduate thesis, University of Chichetser.

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This report identifies the key points from the research conducted to uncover the reasons for the long downtimes experienced after trains have been involved in incidents requiring extensive repairs which include parts that have not previously been procured as singular items.
Bombardier Transportation (B.T.) and Southern Railway (S.R.) have been contractually linked since 2001, with the contract undergoing several changes as the business climate has changed and evolved. The biggest change that directly affects how the two corporations work together today occurred in 2009 with S.R. removing the requirement for engineering support reverting to a spares supply contract only.
The research followed the work streams, personnel and processes involved to repair a train involved in an incident. It became evident early on that there were problems when, after eight days, the damaged items still had not identified and ordered. The impacts for having a train stopped for repairs affects both companies through the contract albeit in different ways, for S.R. this means fines imposed by the Department for Transport (DFT), loss of revenue, engineering costs and negative publicity.
For B.T. there are other consequences which in the short term result in fines through late delivery of parts. The longer term consequences could be more serious, and this concerns S.R. views and trust of the standard of service that it gets from B.T. There is a reasonable concern that S.R. could seek the services of B.T`s competitors to provide the services they require.

Item Type: Thesis (Undergraduate)
Subjects: T Technology > TF Railroad engineering and operation
Divisions: Departments > Business School
Undergraduate Dissertations
Depositing User: Gail Graffham
Date Deposited: 16 Jan 2017 15:57
Last Modified: 16 Jan 2017 15:57

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